I manage the day-to-day operations that get packages from the hub to the customer’s door on time. As a Point of Contact and Fleet Manager with Amazon at Load share, I lead a fleet of 31 delivery partners and vehicles, keeping routes running smoothly, deliveries on schedule, and service quality high. I’m the link between Amazon’s operations teams, Load share management, and the delivery associates on the ground, so problems get solved quickly and nothing gets lost in translation. What I do:Plan and allocate routes and vehicles to meet daily delivery targetsMonitor fleet performance, including on-time delivery, first-attempt success, and return ratesRecruit, onboard, train, and manage delivery associates and driversKeep vehicles roadworthy through maintenance tracking and compliance checksAct as the primary point of contact for Amazon stakeholders on escalations, audits, and performance reviewsReduce costs and delays through better route planning and resource use

Fleet Managing, PoC and Operations Professional